Privacy Policy

Table of contents

  • A. General
  • B. Applicability
  • C. Access
  • D. Personal Information
  • E. Automatic Information Collection
  • F. Information Security
  • G. Use of your personal information
  • H. Exceptions
  • I. User choices with regard to access of information
  • J. Report, Analysis & Confidentiality
  • K. Sharing of information
  • L. Revision of terms & Grievance reporting

The terms "we," "our," and "us" refer to Guide Junior in this policy. The privacy mechanisms described above indicate the types of personally identifiable or personal data that may be gathered, how that data is used, and the options You have regarding our use of such data. We are dedicated to preserving Your privacy in addition to the conditions outlined in the Terms of Service made available under this website/mobile application (collectively, "Platform").

Any information obtained from You and with Your consent will only be used by authorised representatives of Guide Junior and on a need-to-know basis. To protect Your personal information, we continually evaluate our systems and data. We shall look into any identified illegal use or disclosure of information, as well as Your complaint, in order to bring criminal charges and/or initiate civil procedures to seek restitution from individuals involved.

Any User who disagrees with any clause in this privacy statement or the terms of service must stop using the platform right away. Your continuous use of the Platform will be interpreted as your acceptance of the Policy and any other online terms and conditions made available on the Platform, even if You disagree with this Policy (defined below) and yet access the Platform and give Your personal information. Guide Junior may be obligated to delete any information you have provided or uploaded on the Platform if it does so in violation of the provisions of this Policy after notifying you of the violation and, if necessary, revoking your access without incurring any liability to you.

B. Applicability

All users of the Platform are subject to this privacy statement (the "Policy"), which they must read and comprehend before providing any personal information (defined hereinafter). You agree to the use and processing of your Personal Information in accordance with this Policy by providing it. You can access, modify, and delete all information we have on file about you by sending us an email at bhavik@guidejuniors.com if you accidentally provided any Personal Information to Guide Junior before reading the Policy statements outlined here or if you disagree with how the Personal Information is collected, stored, or used.

Guide Junior retains the User's personal data, and each User has the right to request that Guide Junior erase and destroy all such data (but not that of other Users). The Platform and all other services that Guide Junior owns and runs are covered by this Policy. Guide Junior is not liable or responsible for any third-party websites that install their own cookies or other files on users' computers, gather data, or ask for personal information from users. Guide Junior does not guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other content found on such websites, nor does Guide Junior make any representations regarding the privacy practises or policies of such third parties or the terms of use of such websites.

The inclusion or removal does not suggest that Guide Junior endorses the website, its owner, or the content on the website. Guide Junior advises users to read the privacy policies of each website they visit, and users should be aware that only the third party in question is accountable to them in this regard. Guide Junior has implemented industry standards and taken reasonable precautions in accordance with applicable Indian law to treat Personal Information as confidential and to guard it against unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction, or accidental loss.

C. Access

Users are permitted to visit the Platform, sign up for classes, and use other Guide Junior services as guests without having to create an account or give any personal information. Guide Junior is not responsible for verifying the information provided by guests, unless specifically mandated by applicable law, regulation, or order of a competent authority. A User must first register for an account on our Platform in order to use all of its features and advantages. A User must submit any necessary Personal Information at the time of registration in order to create an account. The opportunity to accept promotional offers from Guide Junior and other information collected on the registration page are also optional.

Users are permitted to visit the Platform, sign up for classes, and use other Guide Junior services as guests without having to create an account or give any personal information. Guide Junior is not responsible for verifying the information provided by guests, unless specifically mandated by applicable law, regulation, or order of a competent authority. A User must first register for an account on our Platform in order to use all of its features and advantages. A User must submit any necessary Personal Information at the time of registration in order to create an account. The opportunity to accept promotional offers from Guide Junior and other information collected on the registration page are also optional.

Guide Junior may in the future include additional optional requests for information from the User in order to assist Guide Junior in customising the Platform and providing the User with relevant information. Guide Junior will not disclose, rent, or sell any Personal Information to third parties in any manner other than as described in this Policy without User's consent. In order to provide services effectively and efficiently, Guide Junior may store records of phone calls made and received for inquiries, registered courses, feedback, and other uses.

D. Personal Information

Personal information is defined as any information that can be used to identify a User, such as their name, identification number, email address, age, gender, or phone number that they have submitted to Guide Junior during the registration process or at any point in the future. Passwords or any other bank account information submitted by You during registration are examples of "sensitive personal information or data" as defined by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We ask that you refrain from sending us any personal information until we directly ask for it. In such cases, we are not liable for any Personal Information you have submitted.

E. Automatic

Information Collection Without your consent, our system gathers data sent over the internet. The Internet protocol (IP) address used to connect Your machine to the internet is one example of the data we gather and analyse; login, email, password, phone number, computer and connection details like the operating system, platform, and browser type and version, as well as course enrollment history, which we occasionally combine with data from other users to create features and reports like the most popular courses and most-used features, etc.; the complete URL click stream to and from our platform, including date and time; the email address you used to contact our customer care; the cookie number; the courses or videos you have viewed or looked for.

We may use software tools like JavaScript to track and gather session data during some visits, including page response times, download errors, the number of times a user has spent on a particular page, course, or video, how often they have scrolled, clicked, or hovered over that page, and how they navigated away from it.

F. Information Security

We employ Secure Sockets Layer (SSL) software, which encrypts the data you input, to safeguard the security of Your Personal information during transmission. It's crucial for You to keep an eye on anyone who has access to Your password, computer, laptop, or any other device through which Your account can be accessed in order to avoid unauthorised access to critical data. If you're using a shared computer, make sure you log off when completed. Guide Junior does not assume any liability for the transfer of information, including Personal Information shared by You, other than as specified in this Policy. This is due to the nature of internet transactions. Any online information transmission is done at your own risk, and we are not liable if you or a third party circumvent privacy settings or security features.

Any online information transmission is done at your own risk, and we are not liable if you or a third party circumvent privacy settings or security features.

G. Use of your personal information:

When using our services, you grant Guide Junior access to Your Personal Information. You can ask us to change or remove that information if it's inaccurate. Guide Junior will do all within its power to make sure that the Personal Information is changed and used for providing services to You and in other ways that are legal. Before we may act on your request to amend or delete Personal Information, we may ask You to prove your identity. Any request that is illegal or necessitates unreasonable technological efforts may be rejected by Guide Junior in its sole discretion.

We cannot guarantee that any leftover copies or archives created by unauthorised third parties will be removed. We never keep Your Personal Information longer than is necessary to fulfil the Platform's service requirements or as mandated by applicable Indian legislation. On occasion, we might also need to give your personal information to third-party service providers. For instance, to approve transactions, we might give these providers access to your financial information. You hereby agree to the transfer of Your personal data in all such circumstances.

All such transfers are made by Guide Junior fully in compliance with the law. Guide Junior will use Your Personal Information to carry out its commitments to You, to interact with You, to secure the Platform and make changes, and to provide the Platform's services to You in the most efficient manner possible. The aforementioned contact may take the form of calls, texts, or emails and may be made for transactional, service-related, or promotional objectives. You can opt out of receiving communications from our end at any time by sending an email to bhavik@guidejuniors.com.

H. Exceptions

If we have a good faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to comply with any of the following: I any legal obligation to provide the information; (ii) any court order; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) protect against harm to the rights, as necessary or permitted by law, Guide Junior, our users, or the general public's property or safety.

I. User choices with regard to access of information

Except for the purposes for which such information has been supplied, taking any feedback, resolving any complaints, or telling You about new features or paid/free courses, Guide Junior does not make any unsolicited calls or otherwise promote any products or services. User agrees to keep all Personal Information private and not share it with any third parties unless authorised by Guide Junior and to confirm the identity of anybody requesting the information. Guide Junior will interact with the Users via phone call, SMS, email, announcements placed on the Platform, or any other available methods, including but not limited to calls, text messages, other forms of messaging, and other kinds of communications. By login into their accounts or sending an email to bhavik@guidejuniors.com, Users are always able to modify their email and contact choices. If you wish, Guide Junior may mail direct mailers to the address you provided. By clicking on the links at the bottom of each mailer, you can choose not to receive this direct mailer any more. We value your privacy and will make every effort to remove you from the list if you decide not to receive these mailings.Please contact us at bhavik@guidejuniors.com to report any violations of our terms and regulations if you become aware of any. As a user, you certify that all the information you give to Guide Junior is true, accurate, and voluntary, including any sensitive Personal Information. In accordance with the conditions of this Policy and the Terms of Service, the User has the right to withdraw information at any time.

J. Report, Analysis & Confidentiality

For research, statistical analysis to enhance the Platform's functionalities, and business intelligence purposes, Guide Junior may be required to use Personal Information without reference to any persona or identity. It also reserves the right to transfer such research, statistical, or intelligence data in an aggregated or non-personally identifiable form to affiliates and third parties. The confidentiality of each User's sensitive personal data and information is required of all Guide Junior personnel and data processors who have access to it or are otherwise involved in its processing.

K. Sharing of Information:

As part of a restructuring or a sale of the assets of an Guide Junior corporate division or company, Guide Junior may also reveal or transfer the personal information and other information that a User submits to a different third party. The right to continue using the user's personal information and other information is granted to any third party to whom Guide Junior transfers or sells its assets. Guide Junior may share a user's personal information with third party contractors who work on behalf of or with Guide Junior to provide users with the services on the Platform, to assist Guide Junior in communicating with users, or to manage the Platform, as required to do so. In general, these contractors lack the autonomy to share this data, but some of the Platform's service providers, such as those who offer online communication and payment gateway services, may have the freedom to use and disclose the Personal Information they collect in accordance with their own privacy policies. Please be aware that we have no control over the activities of other Platform Users with whom you may choose to disclose your personal information, and that any such acts are completely your responsibility.

L. Revision of terms & Grievance reporting:

This Policy may be updated or modified at any moment, with or without prior notice. Guide Junior will post a notice on the Platform or contact Users if there are material changes to how it handles users' personally identifiable information. The current policy of Guide Junior with regard to all data that the company possesses about users and their accounts. Despite the aforementioned, Guide Junior is not obligated to inform Users of any privacy policy changes. You can refuse to accept the adjustments and choose to remove Your Personal Information by writing to us at bhavik@guidejuniors.com if You Have Any Concerns or Reject the Changes in the Privacy Policy.